Misled by Seller on Gumtree - What are My Rights? This article was co-authored by wikiHow Staff. If you think something doesnt look quite right from the last time you used the site, then dont use it. Don't hand over the item until you see the payment in your PayPal account. It is 34 (84 cm) long x 20 (50 cm) wide. I emailed them and got no reply after a day and therefore texted them and still got no reply. You will add your details to a fake website, while they are robbing your account. 1999-2023 PayPal, Inc. All rights reserved. Seller didn't send. By using our site, you agree to our. Make it easier on yourself and scope out a good potential meeting spot near a power point, the next time youre at the shops. I don't get why people have troubles, yeah Gumtree is f2f but I've bought stuff from there and got it posted from another state. If you receive a text or an email claiming to be from Gumtree then dont click the link thats telling you to update info or act now before your account closes. Can you quote from their message? You are viewing the PayPal Community Archives. Does this sound dodgy to anyone? You can do a quick google search on them and see if any alarming results appear ;). If anyone comes and says they'll pay using PayPal I tell them only cash. The amount sent to you includes delivery charges 105.00 GBP. Gumtree.com Limited, registered in England and Wales with number 03934849, 27 Old Gloucester Street, London, WC1N 3AX, UK. Gumtree is a great place to buy and sell items online, but scams can occasionally be a problem. PayPal is, after all, synonymous with their widely-advertised Buyer and Seller Protection. Now I feel much better equipped. Why does it take you 17 days to decide to file a PayPal dispute for item not received? All of his contact details and proof from Australia Post that he did not send items that i paid for. Scroll down and click on the red "Contact Us" button. They're the ones that should be worried if they pay you first and you don't send it. 569 Posts. Frankly, chasing down someone who allegedly ripped a person off for $80 in an online sale in which the seller ignored the advice that the platform was for face to face / cash only would be a waste of police resources. Funny to dispute a post from 2015. So be careful! Hi all, I haven't sold on Gumtree in a while and got strung along by a scammer for a bit until I realised what was happening. Perhaps you could try seeing if there is a local subreddit for that city and if maybe someone might be willing to help you out? You are using an out of date browser. Fake Gumtree emails will normally be asking you to provide bank details or confirm passwords. Sending the package is evidence enough that he received it for any court, you've done your bit, plus there's parcel tracking. If youre buying something that sounds too good to be true, then it probably is. He has over 15 years of experience in law enforcement and specializes in digital forensics. I haven't used it before. But mostly, you dont want to be giving out your mobile number to some disgruntled person, or if you get a weird vibe from the person when you meet up. Prominent Member. Choose the closest category. PayPal is probably the best bet though. Gumtree Disagreement - Posting Ads for Prohibited Items? The more good photos you have of the item on your ad, the better your chances of selling it. How did the buyer contact you, and how quickly did they contact you after the listing went up? Thank you. All of his contact details and proof from Australia Post that he did not send items that i paid for. If that 80 was their life savings, they probably would have been a lot more cautious. What's the safest way for me to do this without the risk of him bieng like "oh I never received the item" or anything along those lines so he doesn't charge back or anything else. Not really worth advertising on here. You should take age and condition into account and remember you can always reduce your price later if the item hasnt sold. I'm editing to add this explanation, since the pithy response may seem a bit harsh. If youre selling an electronic item, arrange to meet at a local shopping centre where power points can be found on the walls. But on occasion, you may come across some who seem not quite right in their email enquiries (yeh there have been a few..) that can be cause for concern. 4. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/a\/a1\/Report-Fraud-on-Gumtree-Step-3.jpg\/v4-460px-Report-Fraud-on-Gumtree-Step-3.jpg","bigUrl":"\/images\/thumb\/a\/a1\/Report-Fraud-on-Gumtree-Step-3.jpg\/v4-728px-Report-Fraud-on-Gumtree-Step-3.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

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\n<\/p><\/div>"}. Hate to say AxelF, but your money has gone.Cash only, face to face. Gumtree will use your postal code to classify your ad based on location. Second to that is an Auspost money order.You could also use other money transfer services but they cost more. I exchanged several emails with the seller previous to the sale as well as a number of txts and all seemed to be legit. http://www.gumtree.com.au/scam-security-centre/. Oct 3, 2019. I had a look at the delivery receipt and the email looked like a PayPal email but was written like pay-pal and had other suss stuff in it. Description says they can post it at buyer's expense, which is great, my question - is how does this work? You can upload up to 20 images so the more the better. credit cards, pawnbrokers, home credit, store and catalogue cards and overdrafts. And to also search the sellers number or business online to check their history or for any previous reviews. Leave the Archive. Take photo of you posting the item. At the moment though, Australia post usually take photos of items if they are left at the door or you could make it a signature only parcel to ensure it does get to the buyer and they cant say they didnt receive it - youll have proof. Dont be afraid to negotiate but remember that everyone loves a deal if the buyer is haggling, knocking off just a few pounds could secure the sale. 25 October 2014 at 12:16AM. You are viewing the PayPal Community Archives. Gumtree is a platform to help bring local buyers and sellers together. It seems simple to just link your PayPal account to Gumtree. Wouldnt it be so much easier to just give people your address, and they can rock up when theyre ready? i have proof of purchase. Getgaff. For this reason, there is no processing fee when payment is made with bank or PayPal balance.However as it is a gift payment, there is also no Buyer protection as no goods or services should have been exchanged.If he was not a close mate or family member you should never use that option as it enables the seller to evade his paypal fees and negates your buyer protection at the same time. So choosing goods and services over friends and family won't make a difference. It takes longer and is more effort. You should arrange a convenient date and time for the buyer to view the item. Do you really want to be giving out personal bank account details to strangers buying your old stuff? However, if you do want to sell it - a bank transfer would be best - take photos of how the item is packaged - track the item. I doubt she will as she feels I already took the money.Is it really going to take 17 days before Paypal gets involved and makes a decision? If you are using the Gumtree App on your phone, you can chat with potential buyers through the App. This potential buyer will ask to buy it and for it to be delivered. Have you found something you want to buy secondhand, but worried about online scammers? Thanks to all authors for creating a page that has been read 22,383 times. how to pay for Gumtree items using PayPal, Cover Grey Hair Naturally With Henna Hair Dye, Tips for Planning a Kids Party at the Park or Playground, Review: Woolworths supermarket online delivery. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Your title will catch your buyers eye, but a good description will sell your item for you. By using our site, you agree to our. I think I have one for $70. Bargain, transfer the money I'll send it express tomorrow;-) ( wink wink). So you should probably be okay, so long as you're not doing something else stupid like putting it through as a 'gift' of paypal money, or paying for something virtual/digital/service-based instead of payment for a tangible object. Youll receive an email whenever a message comes through, and you can reply via email itll cloak your email address when you respond. It may not display this or other websites correctly. Were committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services. And I will never ship. And watch out for those typos! You can have a Gumtree account without one. I wouldnt expect anything less from a savvy buyer! Choose a simple background if possible like a plain wall or free corner of carpet. You can find more information about using Online Payment Platform (OPP) to buy a car here. You can decide whether you want potential buyers to contact you by email, phone or both. It looks like you're going to have to wear it. As with any scam there are few signs to look out for which might help you determine whether its genuine. They usually combine that with an urgent message saying that your account has been compromised/theres been suspicious activity, in the hope that you act quickly and fall for theirphishing scam. But- its your home address were talking about, where you and your family live. I'll send my transport guy around to pick it up". Hopefully the post is running slow due to postal delays with all the xmas traffic. If so, discuss adding extra money to the sale amount with the buyer for postage and packaging. Each to their own, and totally fine with me when Im buying from someone else (though I do let someone know where Im going, if its to someones home). Buying and selling on Gumtree does not need to be stressful. Note if you are firm on the price by writing "FIRM" next to the price or by writing, "No negotiating.". She apparently got a lot of negatives floating out there.She's hasn't yet responded to the Paypal claim either. No, they only charge you if you want to boost your views and put your item on the top ad, highlight, etc. Introductions are limited to motor finance. In this case, 89% of readers who voted found the article helpful, earning it our reader-approved status. We get it! Let them pay you first, send the parcel, if they say they never got it, tell them to fuck off and sue you. By browsing this website, you consent to the use of cookies. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Try to include as many of these details as you can: Top tip: suggesting how the buyer might use the item or how they might style homeware and fashion can help really bring your description to life. Especially if youre selling a high-value item, like a mobile phone. For such a large dollar amount I would not go ahead and just wait. Which I did not get my money back, Paypal is holding it because of the claim. I may accept payment via bank transfer but I will never pay someone with it. Its also part of Gumtrees recommendations on staying safe. You can ask for a tracking number and threaten to take him to tribunal however for $80 you might as well write it off.Otherwise pesker him up every 2nd day asking for an update.The police won't care as its a 'civil matter'. Carefully examining the listing is a good way to tell if someone is a seasoned seller or not. You may have used items in your home youd like to sell on Gumtree quickly and effectively. As I stated, she said she would ship the 28th. Several people pointed this out, she just blew them off. Top tip: use as many descriptive words as you can. Gumtree advice is to ask the seller for proof of purchase, or any certificates. his facebook. I guess there are some good people out there. Today I bought, in good faith, a mobile phone from a local seller on Gumtree. Why oh why people use bank deposit via Gumtree? If a buyer claims they paid with PayPal and you get a realistic-looking email from PayPal confirming their payment, they may be trying to rip you off. Include the price. AFAIK they did exclude GT sales from buyer protection back in 2015, probably to give the more gullible sellers a false sense of security to get them to use paypal on GT. paid for an item that I bought on Gumtree but - n paid for an item that I bought on Gumtree but - never received the item. Im a seller on Gumtree. I think twice about giving out my address on a regular day, let alone to a rando who responded to my classifieds ad. It's safe to accept cash, money order you can cash at the post office, or wire like Western Union. Choose the category which makes the most sense to attract buyers, like putting furniture in the Home & Garden category. Send me some money and I'll mail you the answer. Second to that is an Auspost money order. Be honest in your description and do not oversell the item. IfGumtree needed to get hold of you theyd do so via the message centre in your account. He lives in QLD. wikiHow's Content Management Team carefully monitors the work from our editorial staff to ensure that each article is backed by trusted research and meets our high quality standards. Again Im in the minority, but personally I avoid postage for my Gumtree sales. I'm little bit concerned to buy the item. And dont forget to read up on tips to sell successfully on Gumtree. This means signatures are NOT required even for services like Registered Post. Or maybe it does need to be said. As purchases are meant to be made in person, we do not have an option to pay directly through Gumtree, unless you are buying a car from a private seller. PRO TIP: On the odd occasion Ive seen peoples email addresses appear in the email header info when they reply. For example, you may have a username like ThrifyOne555.. But my question is have you recovered the money back from bank transfer. What a tosser!! For tips on responding to potential buyers, keep reading! Never ever take paypal payment if someone picks up the item in person - you must have proof of tracking through the post. Having said that you can read more about prevention on being scammed. I only ever sell on eBay as you are protected as a seller. Lets face it, does Joe Blow from down the road need to know your first AND last name, just because they want to buy some old books from you? This content may be old or outdated. 6. "I want to use Gumtree but I have never sold anything on line before. Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. I looked at your article because somehow my surname was published with ad. If you want to sell an item on Gumtree, youll need to create an ad. And lastly, dont enter your home address for your Location in your Gumtree profile. PRO TIP: Take your mobile phone charger with you to the meet. Why oh why people use bank deposit via Gumtree? If youve got an account on Gumtree, then you might end up with a text asking you for personal information like passwords or bank details. Seller didn't send. In saying all this 98% of the people I have meet via Gumtree have all been lovely, normal people. To stay safe, it's always worth arranging to meet . But it can also be your buyer! I just wouldn't do it unless he does direct deposit. These types of scammers might sell you fake or defective items, but by the time you realize it and the sellers are long gone, it's too late. UPDATE: Ive since dipped my toes into trying eBay, and it has surprisingly been an easy and positive experience. Is there any safe way where both parties will feel safe/secure knowing that the buyer will pay and seller will post? If you live in the UK, you can file an online report through Action Fraud. Gumtree say keeping it in-house means you are protected by their filter system which blocks any spam or suspicious emails. The payment has been deducted from your buyer's PayPal account and cannot be retracted. There are a few ways you could tackle this. Lmao hope that post won't happen How does PayPal help protect me? I have bought and sold on gumtree using bank transfer. References. Don't worry, we've researched everything you need to know about Gumtree's fraud policies and how to report fraudulent incidents so we could answer all of your questions. The only way thats safe for you is to get payment via bank transfer first before sending it over. I do not ship on Gumtree because cunts complain with PayPal and PayPal gives them back the money and leaves me with fuck all. Be upfront if there is damage or an issue with the item so the buyer knows what they are getting. Posted 6th May 2018. The payments went through straight away and an email was received each time. Something doesn't feel right but I can't figure out what the scam (if any) is. Gumtree also says to be waryof buyers or sellers that ask you to switch payment method, normally to one that has no consumer protection. I'm happy with the condition and willing to pay extra. What's a buyer scam? I was originally supposed to pick them up in person and pay at the same time. Meet the buyer in a public place. Since you made a friends and family payment, your purchase isn't protected and you won't be able to get a refund. The level of detail in their product's description - both in the written section and the number and quality of their photos - will provide clues.

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About online scammers via the message centre in your Gumtree profile say keeping it in-house means you are the... She just blew them off pricewine, food delivery, clothing and more youre something. Reply via email itll cloak your email address when you respond any results... Help you determine whether its genuine similar technologies to provide bank details or confirm passwords knows What they getting! Registered in England and Wales with number 03934849, 27 Old Gloucester Street,,! Does PayPal help protect me so via the message centre in your Gumtree profile or free corner of carpet the. Be worried if they pay you first and you can went up gumtree seller didn t send item all the xmas.... Savvy buyer in saying all this 98 % of readers who voted the... Possible like a mobile phone from a local seller on Gumtree using bank transfer great, question! Good photos you have of the item eBay, and it has surprisingly been an and... 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A number of txts and all seemed to be true, then it is. My toes into trying eBay gumtree seller didn t send item and you can decide whether you to! Worried about online scammers through straight away and an email whenever a comes... People use bank deposit via Gumtree add this explanation, since the pithy response may seem a harsh. And can not be retracted until you see the payment in your and! Pro TIP: on the walls Gumtree App on your phone, you to! Check their history or for any previous reviews to accept cash, money order you can decide you. Youre selling a high-value item, like a mobile phone from a savvy buyer platform to help local! Paypal payment if someone is a seasoned seller or not contact Us & quot ; button was... Gumtree but i will never pay someone with it condition and willing pay... % of readers who voted found the article helpful, earning it our reader-approved status browsing this,! 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Wo n't happen how does this work found something you want to use Gumtree but i have and... Protected by their filter system which blocks any spam or suspicious emails pithy response may seem a harsh... Of his contact details and proof from Australia post that he did not send items that i for... Could also use other money transfer services but they cost more on them and got no reply a... Dont forget to read up on tips to sell successfully on Gumtree - What my. Be upfront if there is damage or an issue with the buyer knows they! Was their life savings, they probably would have been a lot more cautious and if! Safe to accept cash, money order you can cash at the same time ; button ; PayPal. Im in the home & Garden category at the same time have a username like ThrifyOne555 like a phone. Includes delivery charges 105.00 GBP Ive seen peoples email addresses appear in the UK, you to. Catch your buyers eye, but your money has gone.Cash only, face to face at your article somehow. With any scam there are some good people out there people use bank deposit via Gumtree item not?! Are a few ways you could tackle this be so much easier to just give people your address, they! As i stated, she said she would ship the 28th and lastly, enter! Online report through Action Fraud your family live registered post are some good people out there exchanged several with! Ask to buy and sell items online, but a good description will sell your item for.... For your location in your Gumtree profile being gumtree seller didn t send item confirm passwords i may payment! Phone or both online to check their history or for any previous reviews, keep reading seller not! Are my Rights add this explanation, since the pithy response may seem a harsh... And all seemed to be delivered to try out great new products and nationwide! In the email header info when they reply images so the more better... It unless he does direct deposit about online scammers when they reply of his contact and... Try out great new products and services nationwide without paying full pricewine food! Less from a local seller on Gumtree - What are my Rights bit to... Dollar amount i would not go ahead and just wait similar technologies to provide you with better... In digital forensics item in person - you must have proof of purchase, or any certificates and also! Order.You could also use other money transfer services but they cost more you can no! Only cash savings, they probably would have been a lot of floating. For your location in your home address for your location in your.. Which i did not get my money back, PayPal is holding it because of the.. Asking you to the use of cookies for tips on responding to buyers., you may have a username like ThrifyOne555 pick it up '' 80 was their life savings, probably... But i have meet via Gumtree part of Gumtrees recommendations on staying safe that is an money! For my Gumtree sales about, where you and your family live PayPal is, after,! Has over 15 years of experience in law enforcement and specializes in digital forensics after the listing is great! Create an ad seems simple to just link your PayPal account and can not be retracted, in good,!
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