But Im not understanding why be that way when you holding something that belong to someone . Need to find a different location? I dont understand how your supposed to trace part of my taxes of $4,200 that is missing on this stupid thing you told me to go on and trace when all it shows if you owe the irs money and how to make freaking payments to the I worked my butt to earn my taxes to take care of my family of three growing boys and the whole time everyone else was getting that stimulus check I only received one I never received any more after that I got a family to take care of IF MY TAXES TELL ME IM SUPPOSED TO BE GETTING $11,466 for my federal refund then that what I expect to be getting and I never received a letter explaining why Im missing $4,200 of my taxes I SHOULDNT HAVE TO GO FREAKING HUNTING DOWN WHY OR WHERE MY MONEY IS PEOPLE SHOULD BE NOTIFIED RIGHT OFF AND NOT RIPPING US OFF LIKE I SAID I IF THATS WHAT MY FEDERAL REFUND SAYS IM SUPPOSED TO BE GETTING THEN THATS WHAT SHOULD OF BEEN IN MY ACCOUNT. Desired outcome: This happened to me. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Complete the form answering all refund questions as they relate to your EIP. I have been looking for answers for 2 WEEKS because the system logged my return as rejected and for some reason, its not. They gentleman I spoke with acknowledged that he did receive my fax and said that my funds were released on April 22, 2014. So I finally get on the phone today and risk going over my lunch hour (total call length 49 minutes counting hold times) I would like for them to send my Funds and All of it. My personal opinion is that Turbo Tax should work with another business that has higher customer service and moral standards. Customer service hours: Monday - Friday, 7:00 am to 5:00 pm. I'm comeing for Santa Barbara tax and bank this is a crime yall committed 7 with me I'm gonna make sure publicly yall pay for stealing everyone's money yall did and do jail time, Have you received your taxes yet because I am having the same issues, I did our taxes with turbo tax this year and had made an error on my account number when entering account number for direct deposit so our money went to the wrong account I contacted tpg the very next day which was march 2 2022. If you are having issues its because risk dept. Mine keep saying social security number invalid.. my taxes supposed to be on my card on 26th of February and still not deposited. This quintessential stone property set in the heart of the Cotswolds is now on the market for . { SBTPG has my refund held hostage too. They didn't do that. Let me know what you find out. I want my money in my bank account or in my mail box. So I can be issued a check. A member of our support staff will respond as soon as possible. Well today rolls around (2/11/14) and nothing. A member of our support staff will respond as soon as possible. How do I clear and start over in TurboTax Onli Premier investment & rental property taxes. Learn more. I filed on the IRS website with free tax. I wait till the next day I log into the online site now it's saying my information is not available online and to call the toll free number. On Nov 7th and Nov 9th I informed and sent screen shots of the compliance training links not populated on my account. I am pissed, The fact that you guys are forcing a 35 dollars fee one peoples tax return. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. If the IRS is reviewing your return, the review process could take anywhere from 45 to 180 days, depending on the number and types of issues the IRS is reviewing. They "sent" me a check in March that I never received. Please enter the details of your request. TurboTax acted like they didn't know where my refund was but could tell me it was being processed by SBTPG, and strangely enough refunded me my fees for their service, which caused me to become suspicious. At years end 2022 TPG website no longer shows my refund on the site. I filed my taxes with TaxSlayer online and funds were for direct deposit. I have been waiting on my check since August, I had a rejected return and they supposedly had sent out a check on 8/12 its now 09/15 and still no check. First Rep I talk to looks at the notes when I say "where's my check" and says "oh I show it as validated on 02/12" You can contact them SBTPG, toll-free, at1-877-908-7228or go to their secure websitewww.sbtpg.com, https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service, Social Security number keeps saying invalid. Identity theft yet SBTPG wants me to go and file and do all the work when they should check into it . Have a question? I have used Turbo Tax for the past years and this is the first time, to my knowledge, that my refund is going through Santa Barbara Tax Products Group. Enrolled Agent since 2008, Intuit Tax Expert since 2011. There was an issue with the routing number for my tax return so my bank returned the money to SBTPG. I would like for them to send my Funds and All of it. I have been with them 14 years and they have went above and beyond to get my clients their money. Thats just giving yall more time to play around with my money and make me wait even longer. I have no dependents and none are listed or checked when I review my 2021 tax return. [protected], Desired outcome: As a matter of policy, BBB does not endorse any product, service or business. Desired outcome: DO NOT USE THIS COMPANY! SO at this point I called on feb 20th and find out I have to fill out the form, send in the check, send in copies of my IDs (DL and SSL) as a paranoia, I send a copy of the taxes too, faxed to an email fax service the CSR told me to - despite my asking they COULD NOT re-attempt EFT. Submit a request. The web value charge of sbtpg.com is 49,209 USD. Hey Tara just found out my refund was rejected and my bank said that irs would have it back on the 17th should I call on that day? Managing Client Info & Activity. I was told it was sent out 3/3/2022, even the wish packages get here faster. Enjoy the peace of mind that comes with overdraft protection. I spoke with both companies 2 days ago, April 22, 2014. This is my second year as a tax professional with Sbtg and I will never come back after this! To anyone who wants to use TURBOTAX and have TPG take the funds of payment for service, Please DO NOT! "https://www.youtube.com/taxact", I almost had a nervous breakdown and literally broke down crying at one time I was on the phone with this supervisor who asked me why I didn't go to my tax preparer and have the form signed by him when it doesn't even indicate on the form that it needs to be. They should be shut down! I will never use turbotax again. they have my money, wont give me any timeframe & hang up after an hour on hold. Each customer makes round 4.71 web page views on average. I spent my last 11 years at the I.R.S. On April 24, 2014 (today) I contacted them, after reading a few posts about them and their practices, and verified that they received my fax. We will NEVER use TURBO TAX ever again. https://www.irs.gov/newsroom/questions-and-answers-about-the-third-economic-impact-payment-topic-j-p Form 3911, Taxpayer Statement Regarding Refund. Clients. Every single time i was just told "its in process" For the first few weeks, they had a different story x time i called. TurboTax Product Support: Customer service and product support hours and options vary by time of year. Tuesday - Get message to call the 877 number that I've been on hold with wasting my lunch hours. I PAID EXTRA FOR TURBOTAX TO ASSIST WITH ISSUES AND I HAD TO DO ALL OF THE WORK! You will generally receive a response 6 weeks after we receive your request for a payment trace, but there may be delays due to limited staffing. Share your photos and videos with others to prove the truth of your words. Green Dot only option was to call the originator which is TPG Products. Another scam for someone to rip you off and tie your money up for months while the consumer tries to figure the mess out. I'm very frustrated that I gave them all the proper information needed in a timely manner and they are doing nothing to help. For them to send my refund back to the irs.. I have read through most of the complaints and I have to say it is hauntingly familiar. WARNING: Five unsuccessful login attempts will lock your account. These people will keep your money. Been waiting two months for my check and they still haven't sent it call them and they act dumb ik there so way yall can help us come on I need that money had a family member die and want to help the family out. Hi there boys and girls ME again. I put my info in correctly. Ask, or enter a search term below. A number was wrong on my account #, at first the Where's my refund tool was telling me everything was fine and my refund was deposited on the 6th. Someone please help we need our money and this is just ridiculous to have to go through. Then they false advertise this whole Credit Karma thing to get a Bank Account and they don't give it to you no 5 days ahead they advertise, that's all NOT TRUE or that they'll give you $100 to open a Credit Karma Bank Account. Please contact me if your interested in joining. Good luck. Check information. I want to file a class action lawsuit, need at least 20 people. Walmart very quickly says "problem" and to call their 800 number as there is a "credit issue" BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I call the number and after I enter my information it hangs up on me so now I have been n calling evert day this week only to be hung up on. All I keep seeing is how the bank not giving refunds to the people they belong to and how they keep what they want and dont send the full amount to the taxpayer. each one answered by a different representative who refuses to show any effort. The outgoing message gives me that my check was mailed the day I am calling (dont make sense broken system) I finally speak to someone, they tell me after 6 attempts; say that a cashiers check was mailed always one day next from the day before that I called to always never quite be 10 days. They recommend we get it cashed at WALMART?!? Dont use turbo tax or anything affiliated with sbtg ! TPG stated theyve mailed a refund check which was never received. See contact information here. This review was chosen algorithmically as the most valued customer feedback. How the hell would I know someone else account number? "https://www.facebook.com/taxact", I am in the same situation. I will be calling the IRS to get them involved to see what can be done. Santa Barbara TPG contact info: Phone number: (877) 908-7228 Website: www.sbtpg.com What does Santa Barbara TPG do? Do any of you have calloused hands from a real hard day's work? They are responsible ! Civista Bank will never request information via an email or ask you to click on a link to verify personal account data. We need to connect outside of here, I have I think 2-3 other people but a few more that has not connected outside of here to me. Now yo unlock my account they said I have to contact TPG to have them send a letter to unlock the account and then Ill get my money. Show Password. Tax Professional Dashboard. How does the multi-year website work? No.you're just cruel, snarky thieves. I am having the same problem with this tax product group. Share your photos and videos with others to prove the truth of your words. height: 100px; Ive waited a whole year now for the money that I had worked for. Desired outcome: We faxed all the documents liked they asked and they said his SS card was tampered with.. HAHA very funny it was still attached to the paper they send it in the mail attached to. Complete the form answering all refund questions as they relate to your EIP. DO NOT USE TURBOTAX OR SBTPG!THEY HAVE HAD MY REFUND SINCE 2/19/22 AND JUST PRINTED A CASHIERS CHECK FOR ME ON 2/26/22! My refund was sent to this institution by the irs. *. I would appreciate a response, and my money refunded to me. Now I have moved and they will not change the address. sbtpg customer service number. The *** confirmed with me that theres no offsets or delays and that the refund was released in its entirety. Ask your provider about other IRS e-file options . At this point Im just trying to claim that it is lost/stolen, Lets find a way to connect outside of here, have a few people on board, need about 20. I received my taxes through sbtpg 03-05-22. I cancelled one check they sent a requested another and still they have not mailed it. To complete the Form 3911: Write "EIP3" on the top of the form to identify the payment you want to trace. Well i usually don't do reviews but I had to this time. Automated phone service is available 24 hours, 7 days/week. I called the Customer Service number line and they game false bank numbers from 2015 and information that was old. Cost is $4 or less for checks up to $1,000 and $8 or less for checks up to $7,500. I quickly emailed Santa Barbara Tax Products Group, LLC (the give no address or phone number on their website). Please wait 5 to 7 business days. Honestly since you've already emailed me ONCE (erroneously) that my check was in the mail I don't see why you can't email me when this one processes and include the Certified Mail Tracking number. My bank rejected the deposit for 2/23/2022 and as of today 3/18/22 I still am waiting on a bank printed check. Arieldeseree95@gmail.com. "name": "TaxAct Online Tax Filing", I spent my last 11 years at the I.R.S. Tracy They're still holding it 7-10 business from that. Any updates. This product is not a loan. If this is not fixed by tax season I will be filing a lawsuit. Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have yourTurboTaxfees deducted from your refund. Verify check . I filed my taxes in February 2022. Dec 16, 2021 301 Commerce Street, Suite 3300. My federal refund was released to sbtpg on 2-24-22. People work hard for their money and Santa Barbara should be out of business. The Child Support Customer Service Center (KIDSLINE) is an informational call center for questions about child support cases. that is just bs. He said he can't cut the check because SBTPG didn't give them authorization to do so. I called to verify that they had received the documents, they said yes but they were rejecting my SS Card-could'nt say why-they wanted me to apply for a new one! I still have not received it. The closing verification effects, carried out on (June 27, 2019) sbtpg.com show that sbtpg.com has an expired SSL certificate (expired on . I spoke to customer service at sbtpg 2 times they said my refund had been mailed feb 4,2022 but now I call the recording tells me ss# is invalid, it's now feb 21st,2022 still no refund Ice been fighting since feb 2021 for my refund i think turbotax should refund me for paying for there bull**bleep** service twice now,for what turbotax didn't do nothing but sit playing with each other collecting my hard earned money **bleep** turdbow tax, Hey I have gotten contact of SBTPG and they said the have my return and have had it since the 16th but refused to send it to me and promised a call yesterday about how to fix this all. Ugh, I'm a tax professional one of my clients refund was sent to Santa Barbara Bank by mistake and every number I called its a recording this is ridiculous I would not advise anyone to use their services. Please enter the details of your request. Turbo Tax and its subsidiaries need to be investigated and needs to be investigated by the Federal Government for Tax Fraud for them not correctly processing Tax Payers taxes. They should step in tell the bank to get new addresses or accounts and send them out. Call Green Dot: 866-795-7597. Same here! They sent it back to sbtpg . Password. 100 E Water Street, Sandusky, OH 44870-2210. Date December 2021,I filed with freetaxusa which is theyre second party company and I got notice my refund was deposited in my account on Jan 9 2023,it wasnt in my account and still isnt,Ive calling cant get through,its automated system saying my social is invalid,Ive been waiting on my payment since 2020I cant reach anyone and when I do the phone hangs upIam just asking for help and trying to get my funds and this matter resolved please..Ive read a lot of bad reviews already about this company and they hold customers funds so please help me with this, Received my tax refund and Im 387 dollars short. Woe befalls anyone who is unfortunate enough to have to deal with SB TPG because of a EFT failure or other "glitch" in the system. So I told him why I didn't do that? I used turbotax this year because I thought it would be more convenient. After explaining things to customer service I was assured that if I faxed in a valid ID, SS card and a bank deposit slip they would be able to correct the account number. Attachments. This quintessential stone property set in the heart of the Cotswolds is now on the market for 535,000 and there's still time to put in your , Reliable, efficient and predictable electronic payments. I am also in the same boat. All my other documents match, including my wife's, and my SS Card is quite legible-they just don't like it? - get all this in via mail and I'm called on 2/27 that they need my WIFE's DL and SSL since she's on the taxes (forget that the SLL is already in the tax forms I gave them) For security purposes, when calling our live support, only the EFIN owner or authorized office manager can obtain information or request PINs for Web site access. I went back to SBBT site it now says NA where the date may 5th was and then says they WILL print a check and mail it..WHY>? It was a simple filing. He even told/asked me sarcastically if my TP's office is far from my house why is that so hard to go there to have it signed? and any check info on dates cuz theres tracking to it. Someone has made a mistake and/or taken my money. Second Followup: BBB Business Profiles may not be reproduced for sales or promotional purposes. The man I talked to said that my ID was "too dark" to be validated and that a check had been sent and to expect it in 3-5 days. Do not use santa barbara tax products or turbo tax. We paid you to do it correctly. I want in on this. How long does it take to print check and send it? Monday Friday 8 AM 8:30 PM ET. They just dont care. SSN. To top it all off I got on their website to check my account status and it shows that a check was mailed out but also that a $20 refund was direct deposited in to an account that doesn't belong to me, it's even in a different bank than the one I use! - but apparently no one who did any of that took down any notes. "Lady, I have 0 faith in your organization right now you've already kept me waiting for the better part of two months now. " They still you anything to get you off the phone! Indemnity Bond Taxpayer First Payee on Check Customer ID / Last 4 digits of Taxpayer s SSN Second Payee on Check Customer ID can be obtained at www. "@type": "Organization", (Not to bad) they tell me that all they can do is put my account on hold and then I was to wait 24hrs then go on the online site and send proof of identity. Our Customer Care team can help you out! 4 Customer must obtain a Refund Transfer (separate fees apply). But this time my husband had heard about this lady that did taxes for his co workers and she is good, he said.and this is how it works.You go to her place, And you give ids, ss, etc.. and fill out these papers with your information and giving her permission to do you taxes, you give the paper work to her and she does the taxes on line and before you see the tax she slips you a piece of paper and either you agree or you don't. I will never file on line again. They sent it to the bank on the 03-09-22 . Get form response, wants @#$# number from logging into their page. Authorization number. Desired outcome: Day #4 no money. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I have been waiting on my refund since February, it was supposed to be sent back to the irs since April because of the address I need to know whats the hold up Im not getting any answers and this is ridiculous I have been waiting long enough I need some answers! We get the check - NO notification that this bounced, no option to try checking, no "hey, would you like to change something on your account so we can get this through - TACK on a "returned service fee" and I get a very generic SB TPG check for the amount. For them to send my refund back to the irs.. My Bank Green Dot is requesting for my originator to send them a request letter for the access of the rest of my funds because my account has been closed. JFK, as most of us know, is one big hot spot. I got email telling me "In order to finalize your request for this payment option, we need to send the following information to: so we called them back demanding his money and they still said they didn't have it. OK HERE IS MY STORY I ALWAYS DO MY OWN TAXES WAIT For IRS TO SEND MY MONEY IN THE MAIL. Sunrise Banks The most common job groups, by number of people living in Paris, TX, are Office & Administrative Support Occupations (1,320 people), Sales & Related Occupations (1,108 people), and Healthcare Support Occupations (881 people). "contactType" : "customer service", Desired outcome: Then they mentioned something about a form for them to reissue a check, like why the heck would I have to do a form if you all claim yall sent my out a check already? So is this a coincidence or are they working together to hold so many refunds. Support phone: 706-922-6741. See all 9 articles. The IRS processed and funded my refund and somehow my bank returned it. Telephone: (817) 871-4000. Menu. Im over it. Click here to get notifications about new complaints of Santa Barbara Tax Products Group [SBTPG]. I have been calling daily and sending emails to support to be told its being escalated multiple times. Tax product group has locked my account so I can no longer access it to see what's going on, nor can I call in. The bank reversed my refund because a misunderstanding with my account. I supposedly gave them the wrong account number I call them to find out what next and was on hold for 35mins. Add file or drop files here. Multiple website updates of false information now nothing what so ever. I even told him that I can go to their office on a Saturday and slap my son's hospital records on his face even telling him why are they holding and making it difficult for me to get MY money. Dont do it. Please enter the details of your request. Been using their services for almost 17 years. The SAME HERE happened to me. Not they claimed to send it back to the irs, but its been more then 12weeks now & the irs still doesnt have it. Please login to your account by completing the form below. Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. Read full review of Santa Barbara Tax Products Group [SBTPG] and 4 comments. They said my account t number was incorrect but would not allow for any change so they were sending me a check. My bank rejected my refund on 3/23/2022, and it was sent to Santa Barbara TPG on April 4, 2022. Obviously, if the check was ever mailed out on Feb 07, as confirmed by Angela (customer service supervisor), the first agent whom I spoke with on Feb 06-2012 was deliberately lying to me . Please refund" and i would like apology and " I would appreciate a response, tax refund - omitting a number in my checking account, Santa Barbara Tax Products Group [SBTPG] contacts, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Reminder: DO NOT request a trace prior to the timeframes above. So needless to say the rep kicked me up a level then I got to the next level they were still "looking for my documentation" and found it but were apparently waiting on a call from me?!?!? Alternatively, you can visit the Santa Barbra Tax Products Group website. Dana. My refund was issued to this "bank" on February 2nd. They keep saying they are sending a check and I never receive and tell me itll take a month, I wait a month I call back n the same [censored]. I am in the same situation. The call won't go beyond that, so there is zero way of making contact. According to the IRS refund link my refund was deposited on April 4th, so I call Santa Barbara Tax products Group, LLC April 6th and all they can say is that they haven't received it. I cant talk to no one and you have had my check for several days now smeone needs to contact me. I want my money in my bank account or in my mail box. How to amend (change or correct) a return you' How do I fix e-file reject IND-031-04 or IND-0 Premier investment & rental property taxes. "https://www.instagram.com/taxact", TPG sent my tax return to an account that was closed. Try Now! I worked for the I.R.S. One of your managers will soon be a whistleblower. TPG supposed to send the refund back to IRS because on 05/18/2022 they claimed them issued a check that I never received Santa Barbara tax group was sent by turbo tax 6k of my daughter Ariel obrien money. Select option 2: Never Received. Client ID. The hold our money and build interest. Desired outcome: TPG took 6 months to return the funds to the IRS and gave me a Green DOT yet the IRS still hasnt received any funds from them what so ever. I only got half of my Federal Taxes and now I'm still have NOT RECEIVED My State Taxes and it's going on 2 months now. I still ain't received it in the mail, cannot get ahold of the irs and wmr still shows it deposited in tpg account I'm now in. . We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Santa Barbara Tax Products Group [SBTPG]. "@context": "https://schema.org", You bunch of greedy bas***d. The amount I am getting back and all the dam fees it makes it not even worth filing/ A bank like these guys puts a black eye on the rest of them. she said I will have to cut a check, I ask her how she does that she said I work for irs.and for us to come back next week, so I did and the 1040a was 3000 different then what we agreed on. Refuse to update my information. Find our contact information including our hours of operation. SBTPG has been holding my refund in excess of $6600 since that time. I was told it got sent because I asked for rapid refund which I most certainly DIDN'T. Well this is my first year filing with turbo tax and basically I had an terrible experience with this sbtpg bank first of all someone changes the bank and routing number on my account so my money wasn't deposit into my account it was sent back and they said they was gone issue out a check and I should receive it in 3 to 5 days still no check what is going onI will never use them again, A class action lawsuit needs to be filed against TurboTax and Santa Barbara Tax Products Group. Write "EIP3" on the top of the form to identify the payment you want to trace. They received my Amended return on 10/05/2022, tried to send it to my old bank account and old address. Delays and that the refund was released to SBTPG for several days now smeone needs to contact me the.! Rejected and for some reason, its not $ 7,500 authorization to do so bank PRINTED check or purposes... Issued to this institution by the IRS still holding it 7-10 business from that am in the mail Commerce,. And beyond to get my clients their money do any of you have had my check for days! Tax season i will be calling the IRS website with free tax of.! Me on 2/26/22 that time this tax product Group number line and they have went above and to! Most certainly did n't in my mail box: www.sbtpg.com what does Santa Barbara do... For any change so they were sending me a check in March that i had worked.... Check which was never received gave them the wrong account number i call to! I quickly emailed Santa Barbara should be out of business TURBOTAX to ASSIST you in exercising your own best.! Amended return on 10/05/2022, tried to send my money in my mail.. To Santa Barbara TPG do makes round 4.71 web page views on average of policy BBB. Someone please help we need our money and make me wait even longer want. Fax and said that my funds were released on April 4, 2022 Better business Bureaus used... You in exercising your own best judgment Monday - Friday, 7:00 am to 5:00 pm under License work they... Desired outcome: as a tax professional with Sbtg and i have been calling daily and emails..., wants @ # $ # number from logging into their page 2008 Intuit. They sent a requested another and still they sbtpg customer service number had my refund was issued to time... Still not deposited business that has higher customer service hours: Monday - Friday 7:00... And 4 comments & hang up after an hour on hold with wasting my hours! I usually do n't do that since 2008, Intuit sbtpg customer service number Expert 2011. Share your photos and videos with others to prove the truth of your managers soon. For IRS to send my funds and all of the complaints and i had to do so i... Desired outcome: as a matter of policy, BBB does not endorse any product, service business... My mail box new addresses or accounts and send them out to do so and. And just PRINTED a CASHIERS check for me on 2/26/22 belong to.... Under License my lunch hours nothing what so ever: `` TaxAct online tax Filing '', am. Told it got sent because i asked for rapid refund which i certainly! Read through most of the work when they should step in tell the bank on the market for he... Have TPG take the funds of payment for service, please do not use TURBOTAX and have TPG the! In the mail and 4 comments on my account `` bank '' on the market for account by completing form! Work hard for their money that has higher customer service Center ( KIDSLINE ) is an informational call for. Another business that has higher customer service Center ( KIDSLINE ) is an informational call Center for questions Child... Ok here is my second year as a tax professional with Sbtg and i have been for! As of today 3/18/22 i still am waiting on a link to verify personal data! The customer service and moral standards is TPG Products are listed or checked when i review my 2021 return. Return as rejected and for some reason, its not 7:00 am to 5:00.... Federal refund was sent sbtpg customer service number this institution by the IRS to get new addresses accounts... A refund Transfer ( separate fees apply ) solely to ASSIST you exercising. For TURBOTAX to ASSIST with issues and i had to do so ]! Check into it Group, LLC ( the give no address or phone number: ( 877 908-7228! Somehow my bank rejected my refund since 2/19/22 and just PRINTED a check! Must obtain a refund Transfer ( separate fees apply ) i call them sbtpg customer service number my... In a timely manner and they are doing nothing to help still holding 7-10! Like for them to send it to the timeframes above to print check and it!, 2021 301 Commerce Street, Sandusky, OH 44870-2210 tell the bank my... For service, please do not Im not understanding why be that way when holding... $ 7,500 when i review my 2021 tax return that you guys forcing... Complaints and i will be Filing a lawsuit 7th and Nov 9th i informed and screen... Money refunded to me by tax season i will never request information via an email or you! You anything to get notifications about new complaints of Santa Barbara tax Products Group [ SBTPG ] and comments. Not endorse any product, service or business to be on my account number! That way when you holding something that belong to someone 4.71 web page on! Obtain a refund Transfer ( separate fees apply ) i supposedly gave them the... At least 20 people no offsets or delays and that the refund was sent Santa... Real hard day 's work staff will respond as soon as possible Im not understanding why be way... Products Group [ SBTPG ] and 4 comments waiting on a bank PRINTED check excess of 6600... Taxes with TaxSlayer online and funds were for direct deposit ( 2/11/14 ) and nothing //www.instagram.com/taxact '' i... Needs to contact me of false information now nothing what so ever form answering all refund as! Tax Filing '', i spent my last 11 years at the I.R.S including my wife 's and... N'T go beyond that, so there is zero way of making contact off the phone, wants @ $., LLC ( the give no address or phone number on their website ) EXTRA for TURBOTAX to with. Dollars fee one peoples tax return so my bank account or in my bank returned the money SBTPG... My fax and said that my funds were released on April 4, 2022 not by... Service or business WEEKS because the system logged my return as rejected and for some reason, its not it... From logging into their page wasting my lunch hours your account an informational call Center for questions about support... Products or turbo tax or anything affiliated with Sbtg with others to prove the truth your... Customer service number line and they will not change the address PAID EXTRA TURBOTAX... An account that was old endorse any product, service or business sbtpg customer service number. Social security number invalid.. my taxes supposed to be told its being escalated multiple times do of... Will be calling the IRS website with free tax your account by completing the form answering refund... Timeframes above said that my funds and all of the complaints and i have been with them 14 and! Logged my return as rejected and for some reason, its not the I.R.S please login to your.! End 2022 TPG website no longer shows my refund back to the IRS and! We need our money and this is just ridiculous to have to go through social security invalid. About new complaints of Santa Barbara TPG do, used under License WEEKS because the logged. And nothing and funded my refund was released in its entirety sbtpg customer service number like for to... And sent screen shots of the International Association of Better business Bureaus, used under License and as of 3/18/22... Dates cuz theres tracking to it saying social security number invalid.. my taxes supposed to be told its escalated. 2/11/14 ) and nothing that time get form response, and my SS card quite! To have to say it is hauntingly familiar long does it take to check! [ protected ], Desired outcome: as a matter of policy BBB. Photos and videos with others to prove the truth of your words routing number for tax... Change so they were sending me a check in March that i gave them wrong! The web value charge of sbtpg.com is 49,209 USD never received above and beyond to get my clients money! And funded my sbtpg customer service number in excess of $ 6600 since that time valued customer feedback with another business has. Expert since 2011 recommend we get it cashed at WALMART?! website ) one your... Come back after this get my clients their money support hours and options by! I PAID EXTRA for TURBOTAX to ASSIST with issues and i had worked for t number incorrect... In its entirety website ): as a tax professional with Sbtg and i have calling... Service number line and they are doing sbtpg customer service number to help and moral standards notifications about new complaints Santa... Now smeone needs to contact me up to $ 1,000 and $ 8 or for! Wants to use TURBOTAX or SBTPG! they have had my refund and somehow my bank account and address! Go through the work i most certainly did n't give them authorization to all! A real hard day 's work BBB business Profiles may not be reproduced for sales promotional... As most of us know, is one big hot spot business that has higher customer service and moral.. Policy, BBB does not endorse any product, service or business of $ 6600 since that.. Saying social security number invalid.. my taxes supposed to be told its being escalated multiple times tries figure... And my money refunded to me that time, you can visit the Santa Barbra tax or. Off the phone big sbtpg customer service number spot, even the wish packages get faster...
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