Please refund my money since the contract can be alter by El Cid when ever they choice. We were once again concerned that we had no written guarantee of all of the things that we were promised. I called them and the guy said don't worry I will make it everyone is happy another lie. I know i will ruin my credit but i got so frustrated after reading all comments and lies from Elcid. However, we were told that while we were free to cancel at anytime, we would lose our $5, 800 deposit. Toggle Our Hotels. My advice: go on vacation to one of the El Cid resorts and you will be very happy with your purchase. One-wayRound-trip. See 9,599 traveler reviews, 7,778 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort, ranked #19 of 47 hotels in Puerto Morelos and rated 4 of 5 at Tripadvisor. I have written several letters to the owner relations to downgrade my membership due to financial reasons. They sent me a document but Ive asked them to revise it to include the El Cid letterhead and assurance I wont be paying monthly maintenance to Wyndam. LIAR!! If they approach this as a panacea of vacation choices with points from El Cid, they will be disappointed. We were with the sales agent for hours. EL CID is a joke I will be out $66,000.00 and the loss of my other timeshare. EL CID Vacation Club EL CID Resort Club ELCID scammed us by selling to us a timeshare which resulted to be fradulent and worthless. I am going back again next year and everyone that we have taken can't thank us enough for the amazing trip. Its a shame that this type of situations happens. A Better Way Travel LLC. 1 stop from $1,479. Infinite Privileges Platinum is a one-stop travel shop offering its members exclusive access to worldwide travel benefits, luxury resort hotel accommodations and preferred rates on vacation destinations on land or at sea. Now, months into the contract, we just told them we weren't going to pay for their scam anymore. Read the contract carefully to see if it says anything about termination. The complaint has been investigated and resolved to the customers satisfaction. They should have been their a long ago. File a complaint to El Cid Vacations Club, Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - El cid vacation club, mazatlan. timeshare. We've paid 28%, not asking for refund, have not used any points. Timeshare fraud, El Cid Vacations Club - Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - High pressure sale tactic's, El Cid Vacations Club reviews & complaints. He promised that by renting out our points we would have absolutely no out of pocket costs for five years. El Cid La Ceiba Beach Resort; Blog; 50 Years; ECVC News. They stated they would pay off Wyndham for us which is $25,000 so we went over that bill and now theyre saying they gave us a credit for that towards that which we never agreed to a credit we thought we were paying it off. The notes I have from that day clearly show they were to be added which wouldn't have been a problem that day as my Son, one of the add ons, was at ElCid with us. They are a one way service. http://www.timesharescam.com/, I don't want to pay any more into this package. We were skeptical because there were no promises in writing regarding the renting of points. El Cid member services is nothing but criminals, fast talking scam artists, and bottom of the barrel when it comes to providing any kind of service. They returned with a credit line that they opened in our name, that would cover the $5, 800 dollar deposit. Carolyn Nierman. We have always received excellent care until now. Page Status Information. We are going back in March 2015 and look out when I take my paperwork and start telling people about this company! 2+ stops from $710. Then we met with another person who had the papers to sign. In fact, we have continued to upgrade over the years and are now members of their Millionaires Club. http://www.mexicantimesharefraud.com/ I tried Wyndham but they were no help. Camarn Sbalo S/N, C.P., Mexico Website elcidvacationsclub.com Category Travel & Vacations View full information Most discussed complaints Consumers love to do business with someone that can admit mistakes and state how they made improvements. We were asked to attend a presentation where unfortunately we ended up buying membership. We were especially interested in the relationship with RCI and were told we could use it the same as El Cid. My husband is out of work and I am the only one supporting our family at this time and I do not want to loose $30,000. El Cid Vacations Club and El Cid Resorts are timeshare companies located in Mexico and owned by RCI, the biggest timeshare company in the world. If anyone knows someone that has used one fo those law firms please let me know. Owner ID or Contract Number Password. We sat thru their presentation and said "No". the customer service Rep says no only 1 year of points will be allowed. STAY AWAY THEY LIE ABOUT EVERYTHING. We stayed strong during our 90 minute presentation, and refused to purchase. Two weeks ago I purchased timeshare points from the El Cid Marina in Mazatlan. El Cid is a pure rip off scam! They are not human. The answer I got was they base the pay off on the life of the contract which includes 10 years of interest. One of the huge perks we get is the Yacht discount. But then again, I don't know of any timeshare that is like that. The El Cid service desk told me to huge surprise that was not at all how the program worked. I have encountered similar problems with El Cid and El Cid management. El Cid Real Estate; El Cid Vacations Club; Our Hotels. As soon as we were alone, my husband and I reviewed and discussed the contract that we had signed. Any suggestions. Please email me with how you resolved the issue. - See 9 594 traveller reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I told EL CID our stay was free, and I was willing to pay for the food and the liquor we drank. After reading these comments Ill contact Wyndham directly to make sure before I sign anything! Come to find out 308, 000 points is only worth $1, 600 off the cost of 1 cabin which leaves us with over a $2, 000 balance. I can tell you that you will make out much cheaper with the timeshare. We were subjected to hours and hours of presentations and promises. They held the contract from us we had to keep asking then said we will not have access to the VIP website for three to four weeks, so we could see anything we just purchased which made us uncomfortable because when we purchased Wyndham they handed everything that day. I have not received any response to my emails to Rui and now Benjamin is annoyed with me on the number of calls I keep making to him? I finally called RCI who they are partnered with and they gave me an initial contact. Almost always it is El Cid that ends up wrong. This company shouldnt be in business taking people hard earned money. http://elcidvacationsbeware.com/ It has been for us anyway. they fed me alcohol and lied to my wife and i to convince us to sign the contract. This never happens. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. This company will look you in the face and lie to you. But if those things are true experiences, I feel very sorry for you, so now go there These people are truly unethical criminals. Investors; Press Room; FAQs; Charitable Foundation; New air service from San Francisco to Mazatln! Tired and confused, we agreed to the 'free' cab ride in exchange for a $50 deposit, that would be returned to us, in addition to some free tours, if we attended a 90 minute, no obligation time share presentation. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of El Cid Vacations Club. Credit has been ruined, I would like to be counted in also. Comments on: El Cid Vacation Club Lawsuit Submit a complaint and get your issue resolved. And it is the best deal in Time Share, for sure. They should focus on providing all the advantages the membership has to offer, without lies and straight information that way they will get to keep more happy members, rather than having a high number of unhappy members. Just spoke with Mark and he says jhe cannot cancel, but if we could, it would cost us a sizeable penalty. I have spoke with some staff and they mentioned that I need to continued making the payments until the year 2037. Estimated amount consumers saved since 1997: $15,590,010,907. Last year we came to el cid using a certificate from westgate cruise and travel collection. El Cid needs to refund all monies paid, Desired outcome: We've already paid over $29,000 in payments and maintenance fees. Now we owe our home equity loan for the next 10 years and it was supposed to be paid off when we received our money for our Wyndham timeshare! We try to use RCI and usually there are no reservations open. Stories have changed the further away we got from the date of purchase. Our issue is with the sales department and the unkept promises that have been made over the years. I asked several times, "are we being kidnapped?" Elizabeth of Massapequa, NY Verified Reviewer Original review: Aug. 8, 2022 This place does not even deserve one star. Those of us who have been cheated are many. El Cid Vacation Club, Mazatlan El Cid is a pure rip off scam! I purchased a time share with I already paid the loan but I am forced to making Maintenance payments for something that I am unable to used. Cozumel, Qintana Roo, Mexico, El Cid Vacation Club - RCI - ECVC - OVC VENTAS TIMESHARE, EL CID TIMESHARE FRAUD ABOUNDS AT EL CID MARINA MAZATLAN, sinaloa, mexico INTERNET, El Cid Vacation Club Deceptive Sales Practices Mazatlan, Mexico Internet, El Cid Vacation Club - RCI - ECVC - OVC EVCV is all about Deception and Poor Service, Mazatlan, Other, El Cid Resorts Fernando Told me that they would buy my current timeshare and deduct the sale price from their sale to me. And now after reading all of this, I really want out now. Find more than 36,418 complaints| Ripoff Report I would have to pay to roll over my points to the next year. I have not hear anything yet. Salespeople claim that the points have more value than they actually do for exchange purposes. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Perhaps I am not using the timeshare properly? He can't even pick up the phone, he has to talk on speaker! We want to stop paying the monthly dues and mortgage but are afraid that they will ruiin our credit. After investing approx over $25K we took maybe 3 vacations totaling approx 2K. My husband and I are in our mid 70s and spoken to the 20 years not being feasible, was told we could accelerate the years by using 2years of points each year. The points for car rental program is no longer available. Almost everything they tell you is not true. Our experience is June 2014 in Mazatlan. Has anyone had any luck using anything else? Absolutely Amazing Vacations and Travel, LLC. Please refund my capital and I would like a responds, Misleading information about vacation products and harassment threats to members, I want my timeshare back and my money back to cancel. We were promised 20 Years Paid membership with RCI and Wyndhams vacation with no exchange fees and told we would be able to use these points for cruises. I may have reconsidered giving up my Intervalworld resort had I know that the exchange fee was approx $60.00 more per exchange. Don't ever buy from them! My wife and I were told that all we had to do was visit and have a 45 minute breakfast. Once I figured out the mandatory all inclusive fee ($1, 200) and the approximate flight expense ($1, 000) I was spending another $2, 200. I have been searching for a Law firm to helps us get out of this scam, but I have not been able to find one that makes me feel like they are true. Sign in now to access your club member benefits and start planning your next vacation! El Cid Vacation club Visited El Cid July 2021 And purchase a contract which was told had to be 20 years. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Identified Scam Companies. But just What else can I do? I am sending letters to the parent company and Profeco, and consulting a Mexican attorney living here. Common Complaints: 9, Report #1523970 . And phone # we can call to Resolve future issues. - See 9,596 traveler reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Mazatlan Sinaloa, El Cid Vacation Club Beware of El Cid Vacation Club - They Promise Anything to Get Your Money Mazatlan Sinaloa, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. We, too, were ripped off by promises from Bob at El Cid in Matazlan to rent our timeshare every year during the Super Bowl and it would pay for our investment in 3-4 years. I wish I found this site before we were scammed. Any lawsuit I would be interested. That, too, turned out to be nothing but a sales pitch with the sole objective to get us to close the deal. We had agreed to the port fees and taxes, yes. Its not owned by El Cid its a managed property and the owner has no interest in maintaining the property. I had unplanned but necessary back surgery. I am trying to contact an attorney to be represented and to stop paying this per month amount but do not want my credit ruined so have continued payment and have to do so for another 4 years per my contract. They kept sending us to other websites and hinting at passwords and learning the system. El Cid properties in Mazatlan are always great in regards to the services we receive. The help desk will not return any complaint calls. We highly recommend you not buy a timeshare here. We were told that their products was better than what we already have since we owned Diamond and westgate, asked us to forfeit our current membership then sign with them. STAY AWAY. When asked for a wavier fee, Diego Bonilla supervisor for member services says no for waiver fee. Please count me in on this lawsuit. All I can say is This review was chosen algorithmically as the most valued customer feedback. Search consumer complaints, reviews and information about El Cid Vacation Club. We are jealous of the people to stay at El Cid on promotions, because they can come and go as theyd like and they get all of the same services that we do as members. Timeshare fraud, El Cid Vacations Club - Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - High pressure sale tactic's, El Cid Vacations Club reviews & complaints. It has now been satisfactorily resolved. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I recommend you to read this article, hope this helps. While we still enjoy timesharing it is not worth all the El Cid incompetence and unwillingness to help. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. For the most part El Cid help is very rude and refuses to transfer to a Supervisor. I bought and paid for the plan only to find when I tried to schedule my first vacation that what I was told was all a lie. My husband and I are in our mid 70s and spoken to the 20 years not being feasible, was told we could accelerate the years by using 2years of points each year. Marco Rivera from the ower relations department stated that downgrade is not possible and the only solution is to continue the membership or loose $30,000 and pay an additional $4,000 for cancelling the memership. Salespeople offer clients false promises of discounts on airfares, cruises, car rentals etc. Clients are sent the full contract on a CD to their home address. We also discovered that they were in violation of Mexican law by refusing to honor the 5 day/no penalty cancellation that is guaranteed by Mexican law. The gentlemen that sold us EL CID Resort made us believe we can cancel anytime that was a lie, that all the money we pay in dues goes into a back for flights, meals, or anything we would like to use it for. For more results perform a general search for "El Cid Vacation Club". We are being held hostage by el cid vacation club. Picture to follow, On July 10th the family took a trip on Wydham so there was no charge for the room we werent sure why we need to attend a presentation since we own Wydham. Into this package of NB food supplements, my husband and I to convince to! 36,418 complaints| Ripoff Report I would have to pay any more into this package if knows! Travel collection alcohol and lied to my wife and I to convince us to close deal... And refuses to transfer to a supervisor RCI who they are partnered with they... 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