In order to complete the return, you must have proof of purchase. If youve had the product for more than 30 days, you will only be eligible for an exchange or store credit. If you used your credit card, the refund will reflect on that cards account. Their policy is fairly generous, but after 60 days have passed since your purchase date, you may no longer receive a refund or exchange for your items. Regrettably, the changes in Sephoras return policy were met with disappointments from customers. While the simplest way to provide proof of purchase is often to hold on to your receipt, do not worry if you happen to have misplaced it! Free shipping Over 500 top brands 30 day return policy Fast delivery Large assortment . If 30 days have already passed, you still have until day 60 after your date of purchase to return your item(s). I live in the United States and love to shop in retail and online. After using this for a couple months my face broke out into odd, red, scaley dry patches in various places across my cheeks and forhead. Beyond that, the exchange policy states that you can exchange your product in-store for another as long as you have your receipt handy. It's only valid for 14 days so the return window is not very long. If you purchased from a PayPal account then the store has offered you a gift card, then according to theirs policy, they are helpless to give you a refund in your PayPal account. You can choose to exchange your product if you are not satisfied with it. Hi, Im Laura and I love fashion, cooking, my kids and finding great shopping bargains. Bring your new or gently used item with the receipt to any freestanding Sephora store to make the return. Read also >> Sephora Online Return Policy (Whats Covered + More), Read also >> Sephora Return Policy Without Box (Whats Covered + More). If youve purchased your product online, you should be able to print a return shipping label. Honestly Sephora, that was some of the worst, and what felt like deceitful customer service I've experienced in a long time. I almost never return things, but I have the receipt and the concealer has only been used once. It is possible to return items to Sephora without a receipt for a return or an exchange. Sephoras return policy allows buyers to return an item to any of its stores within 60 days after the date of purchase. The return policy is up to 30 days after you purchased the product. I didn't realize until very recently that there was black pepper extract in the product (my own fault for not reading the ingredients prior to using it, but I never imagined that would be something used in a face wash) and I have an allergy to black pepper. In this article, well go into full detail on how to return Sephora products, the strictness of their policy, and other frequently asked questions about returning products to Sephora. These are the key features of the Sephora 30-day return policy in Australia: Please check the local Sephora return policy applicable in your country of purchase. [Updated 1/6/23]. Have you ever asked yourself or your friend what is the Sephora Return Policy for perfume, makeup, without a receipt or after 60 days? Items that were purchased as part of a set, or a multi-item pack, must be returned as a complete set. It is up to the cashier to determine whether your product is deemed as unused or slightly used. Products that have been used excessively or damaged may be unacceptable for returns and refunds. When you return an item to Sephora later than 60 days, you might receive Sephora merchandise credit, which can be used for online and in-store orders. Print the free shipping label directly from Sephora's website. The more often you buy makeup, the more likely it is that you will find yourself needing to return something. The items must be verified within Sephora's system to be eligible for a refund, exchange, or credit. Package your return in the manufacturers box and Sephora packaging, if available. You can make a return within 72 hours and you need a receipt for the item. Generally, Sephora doesnt accept the return of purchased items after 60 days of the date of purchase in 2023. It is possible to return gently used items to Sephora as long as it is within the 60-day maximum return window. January 18, 2022 By Laura Ritterman Leave a Comment, Last Updated on January 18, 2022 by Laura Ritterman. Sephora accepts returns to the store from any Sephora store location, Sephora.com, or Sephora items purchased from third-party marketplaces. Yes, Sephora also allows you to make a return without a receipt. The item has to be new or "gently used.". When received, Sephora will send an email you can use to track the return process. Outside of North America, the return period is limited to 30 days. Sephora returns in-store are straightforward. Description. If you return any item after 60 days, Sephora reserves the right to monitor the return activities to determine whether the policy is being abusively applied. Nevertheless, some sources indicate that the company returns unused products to shelves while other Sephora stores use such for tests. If your return was approved, Sephora merchandise credit has been applied. Your email address will not be published. I have been busy, so I wasunable to return it in the 60 day window. Once you initiate your return online, you should be able to print a prepaid return label or request a printer-less return code for your package. At first glance, the Sephora return policy seems to have four basic rules: Returns must be new or gently used. As displeased as I was that they wouldn't make an exception even in a literal life-death situation, the thing that really got me was that not once did the assistant even acknowledge the fact that I mentioned my father was dying. We cannot wait for it to come and to bring all the fun and joy . If you have mailed us then it will take 3 weeks. Returns made 31-60 days after purchase will receive merchandise credit (you can also make an exchange). However, Sephora 's return policy is one of the best I've seen. The only caveat is that Sephora will only accept gently used merchandise. You cannot make a return to Sephora after 60 days. I suggest you visit your local Sephora to return/exchange the product. Because they accept opened and gently used products, its unlikely theyll turn down your request for a return. In contrast, Bleu De Chapel EDP has a. Refunds made in physical Sephora locations are instantaneous or within 24 hours depending on your mode of payment. However, if the item is returned to the store after 60 days and before 90 days of purchase, you will get a refund in the form of store credit. So, what is Sephoras return policy after 90 days? However, after 30 days, they are only eligible for store credit, and you will no longer be able to receive a refund to the original purchase method. After 30 days, you will only be eligible for store credit or an exchange. If you return your product between 31-60 days after purchase, you will likely receive Sephora credit instead of a refund. Should you start a return process in 31 to 60 days after purchasing the goods, the only way to get compensation is in the form of Sephora online or store credit. Sephora has a special holiday return policy, offering an extended time frame for holiday gift purchases. Sephora offers a comprehensive and standard return policy for its customers. Sephora provides refunds to your original payment method for items returned 30 days or less after purchase. After finding out so much information on price matching/adjustments I set up a website to keep other shoppers informed. Sephora offers a return policy, allowing customers to return new or gently used items within 30 days of purchase for a full refund. From makeup to fragrances, this brand offers variety alongside reputability. The store manager wouldn't do anything and when questioned she said the policy changed in Dec. Something didn't feel right so I looked up the policy online, AND compared it to my e-receipt of another Sephora purchase I made around the same time as my purchase of the eyeliner, and that's when I noticed the language choice. July 11, 2022 by Alex. Products that were excessively used or damaged after purchase cannot be returned. The things purchased from Sephora.com can be returned until 90 days of procurement through the mail. Sephora Return Policy After 90 Days (Whats Covered + More). Many customers face the trouble of buying the perfume and maybe they forget to test it first. Let us find out. Further information concerning the redemption of store credits can be found under the Customer Service section of Sephora's website. Yes, Sephora accepts lightly or barely-used products for return. We aim to help customers find the answers the need when it comes to retail. You may be eligible for online or store credit if you return a product on days 31 to 60 after the purchase date. Linking your purchases to your Beauty Insider Loyalty Program account may also help the verification process. I am sure most companies send their product back to them for recycling. [Updated 1/6/23]. Well, stop wondering because we have the answers you are looking for. Normally, this product must either be paid for by card or be connected with a Sephora Beauty Insider Loyalty Program account. Then pack your item in Sephoras packing if available or else pack your product in a well-padded envelope box. Sephora Return Policy Without Box (Whats Covered + More), Sephora Online Return Policy (Whats Covered + More), How to Get Free Makeup at Sephora (Samples, Freebies, Gifts), Sephoras Return Policy on Perfume (Whats Covered + More). In such a situation of coronavirus, it is hard to go outside and thus Sephora closed its store for the betterment of its employees as well as the customers. I am over the 60 days (62 to be exact). In Progress - means that it is being prepared for shipment. By Lindsay Schallon October 10, 2022 As we gear up for the return of IRL holiday parties and events, a.Black gel nail polish adds eerie elements, while black sequins add a layer of texture to the nails. - Caitlyn Johnson. Lindsey graduated with an MBA in 2009. The same 60-day policy applies to online purchases. However, Sephora has the final say on whether or not an item can be returned. Moreover, if there are fewer points in your account, the deduction of points after the return will result in negative Beauty Insider points. Ideally, one is only allowed to return a genuine and verifiable product that didnt meet their expectation within 30-60 days of purchase, accompanied by Sephoras original packaging slip. Sephora doesnt ban clients for late returns of 60 days of purchase: however, the staff may decline your return when they realize the following with your return request: Sephora changed the return policy for full refunds from 60 days to 30 days. The different order statuses for Sephora.com items include: Everything purchased from Sephora can be returned as long as it is not fully used or has been abused. I have never had that experience anywhere else. Be sure to bring your ID, receipt, and original payment source (e.g., debit/credit card) with you to ensure a smooth return. Of those women surveyed, 85 percent said they have shopped at Sephora.com for their beauty products. If returning by mail you can create and print a shipping label directly from the Sephora website. The box was huge! 2023 Self-Care Check-In Challenge: Last Week! It based on which source you have used. Suppose you have purchased the product from the online store with a JCPenney card, then you have got a gift card from the Sephora store. Note that you need to return your item within 30 days to get a refund to your original form of payment. Yes, you can return your online purchase to a Sephora store within 60 days. QuerySprout is a team of dedicated consumer advocates that aims to help customers find answers to their service, product, and brand-specific questions. You can return items bought on Third Party Marketplaces (Instagram, Facebook, YouTube) to Sephora stores. Yes you can return used items to Sephora as long as you're within the 60 day window. What Happens After 60 Days of Sephoras Return Policy? Sephora's return policy provides a return within 60 days of the original purchase with a receipt at the store. In such cases, Sephora will notify suspected customers in writing that they will no longer be eligible for returns and refunds even if they have a genuine purchase receipt. Visit any nearest store location to return a purchased product from the store or Sephora.com. Well, you are at the perfect place to find the answer to such a question. There is no mention of 60 days, only 30 days. However, despite Sephoras generous return policy, its on;y valid for a certain period. Returns are accepted on unused or lightly used products up until 60 days past purchase date; however, there are different policies for returning within 30 days as opposed to returning within 31-60 days. They added a 30 day return policy. For in-store returns, all you need to do is bring the item(s) youd like to return and an associate will process the return and refund your money. If it is past the 60 days, you may contact the store and ask for an accommodation. If you purchased your product at a Sephora inside another retailer such as JCPenney, Kohls, Macys, etc., you will need to return the product at a Sephora located in the same retailer. Gently used means the product is not 100% consumed and only appears to be used a few times to determine customer satisfaction. Online purchases can be returned by mail or at a Sephora store. Unfortunately, there is no allowance for returns at Sephora after 90 days. Sephora doesnt allow you to return items past 60 days, but the policy can change at any time. If youre doing a gift return, you need to call 1-877-SEPHORA (1-877-737-4672) to set up your gift return account. Returns made in Sephora stores or initiated online are free. Knowing a companys specific return policy is important because nobody wants to waste a trip to a store only to find their item is non-refundable. In fact, some customers claimed the changes were abrupt, with some indicating there was no prior communication of any possible return policy revision. In addition, Sephora accepts returns on new or gently used products for a full refund, with a receipt, if returned within 30 days of purchase. Thats ridiculous. Here is what I found! If not the receipt, carry some other form of purchase proof with you. Does Sephora Accept Returns After 60 Days? Sephora does offer online customer chat support. After all this process you will get a confirmation email with your return processed. I'm not a crazy makeup buyer, but I do drop decent change with you and don't return a lot. You can use either the online process or simply visit the store. I tell you all this so you all don't get screwed over and have someone try and play a similar game with you. ), Sephora Online Return Policy (Whats Covered + More), Sephora Return Policy Without Box (Whats Covered + More), Sephora Dyson Return Policy (Whats Covered + More), Sephora Return Policy Without Receipt (Whats Covered + More), The Klarna credit card used to make the purchase (stored in Google or Apple Pay). Unfortunately, there is no allowance for returns at Sephora after 90 days. Just remember if you are returning an item that you've used to Sephora . You may also be able to exchange your product in this time frame if youre looking for a different shade, color, etc. Shoppers now have 45,000 unique beauty products available in stores or online. For Sephoras full refund policy, see Sephoras Refund Policy. Our readers regularly ask if we can clarify and explain Sephoras 60-day return policy. If you have any additional questions, we invite you to view our return policy information here>http://bit.ly/KI3Ae3. According to Sephora, if you return an item within 30 days of purchase within North America you will receive a full refund, and if you return an item between 31 and 60 days after purchase you will receive store or online credit. Can I still return this product for store credit? Oh no! Payment Methods Shop Now, Pay Later FAQ Gift Card Terms and Conditions and FAQs Gift Card Scam Awareness Happy Cards Billing, Canceling & Modifying Orders Shipping Information (Canada) Returns & Exchanges Buy Online & Pick Up In Store FAQs Buy Online & Pick Up Curbside FAQs Same-Day Delivery FAQs Third Party Delivery FAQs . You can easily request your return online or in-store, free of charge. They can provide additional details and discuss options with you. Look out for an email confirmation once your return is processed, and track your return on the Sephora site. Shop Gabrielle Eau de Parfum by CHANEL at Sephora. Sephoras full refund is possible when you return an item within 30 days. Sephora is a French beauty product and cosmetics retailer that sells leading international brands, as well as its own label products. To return via mail, visit the website to start your return. Returns are accepted up to 60 days post-purchase. Although in unseen circumstances a policy like this can be helpful. However, Sephoras return policy is one of the best Ive seen. You can also return your perfume at Sephora. In most cases, Sephora offers a full refund if you are not satisfied with your Sephora purchase. In addition, items may be verified in the system by looking up the credit card used for the purchase or by checking your Beauty Insider Account. Sephora also allows for refunds made between 31 and 60 days from the date of purchase to be returned for a full in-store or online credit. The rest of this article will take a deep dive into Sephoras return policy, just when and how you can return things to the iconic beauty store, and more. Hello! Do you know what Sephora return policy after 90 days is? From makeovers to personalized skincare consultations, Get inspired, play with products & learn new skills, Ask questions, join challenges, and get recommendations from people like you, Discover topics tailored to your beauty interests, Add your photos and get inspired by fellow beauty lovers, Sign in to Sephora for a more personalized experience, Reorder it from in-store and online purchases, Complete your beauty traits for personalized recommendations, Payments, contact info, addresses and password. "THIS POLICY IS EFFECTIVE FOR ALL PURCHASES MADE ON AND AFTER DECEMBER 14, 2019. However, the method in which you receive your refund will depend on the form of payment you used, as well as the timeframe at which youre returning the product. Sephora does not accept returns for items purchased from a Sephora retailer if you have not opened the item or used the item. The Sephora return policy allows returns within 60 days. Made A Comment About Redeeming Points - I Redeemed 50k Points - Here's What Happened. However, the way you receive your refund will differ depending on the method of payment you used online. Since then, Lindsey has worked in the retail and consumer service industry as a manager, advisor, and marketer. Individual patient results may vary. A receipt, or other proof of purchase, is needed to complete the return. If you made your purchase before Dec 14th, they should honor the previous return policy. must be returned within 60 days of the date of purchase with a receipt or gift receipt at a store location. Save my name, email, and website in this browser for the next time I comment. . Normally it take 3 to 4 courses to achieve limit white. However, you will still be able to receive a full refund within 30 days and a store credit refund within 60 days. You'll find monogrammed gifts like personalized mats, customized portraits, the hottest toys, and charging stations. Customer service representatives at Sephora are available Monday through Friday from 5 a.m. until 9 p.m. Pacific and Saturday and Sunday from 6 a.m. until 9 p.m. Pacific. A lot of times my questions went unanswered when it came to retail questions, so I started Talk Radio News. Owned by LVMH Mot Hennessy Louis Vuitton, a leader in luxury goods, Sephora sells unique, innovative brands, including many exclusive brands, such as Rare Beauty by Selena Gomez and FENTY BEAUTY by Rihanna, which Sephora first marketed. https://www.sephora.com/beauty/returns-exchanges. I asked the store to give me a receipt number and they said none had been issued. Please fill out the return form given behind the gift box. Hello!At the end of June I was looking for a new face wash and one of the girls in my local Sephora recommended Philosophy's Purity Made Simple and I bought the 16 oz ($32) bottle and have been using it up until last week. From family to friends, Prime Women has you covered! Click hereto access Sephora's chat support Monday through Sunday from 5 a.m. until 9 p.m. Pacific. Sephora will act where they believe that their generous return policy is being abused; Ill explain more about that later. Or you can call us at the above-mentioned number at Sephora customer care.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'returnsandrefund_com-box-4','ezslot_6',103,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-box-4-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'returnsandrefund_com-box-4','ezslot_7',103,'0','1'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-box-4-0_1'); .box-4-multi-103{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:50px;padding:0;text-align:center !important;}. According to the Sephora website, the return policy is only valid within 30 days of purchase, after which any return is rendered illegible and invalid for a full refund. If you return the item through the mail, it can take 30 days to process the return and credit to your account when Sephora receives the item. Your email address will not be published. To return your items, simply bring them to any Sephora location along with your proof of purchase and a form of ID in case the employees ask you to verify your identity. Although you will have to show your proof of purchase at the time of return along with the product in its original condition.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'returnsandrefund_com-medrectangle-4','ezslot_2',102,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-4-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'returnsandrefund_com-medrectangle-4','ezslot_3',102,'0','1'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-4-0_1'); .medrectangle-4-multi-102{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:50px;padding:0;text-align:center !important;}. Just kept regurgitating the same lines over and over. Does Sephora Take Returns Without a Receipt? These credits can be redeemed at Sephora's website and will apply automatically when you place an order online. Sephora has a far more lenient return and exchange policy than other companies. Would it be possible for me to take this back? Although Sephora used to have a longer return policyyou used to be able to receive a full refund up to 60 days and store credit after thatthe policy has been changed, and is now limited to 60 days after date of purchase. After all this process you will get a confirmation email with your return processed. Their return policy is unfair to customers. I purchased a concealer 70 days ago in the sephora store. Online policy: Products must be returned within 60 days of the Process Date on the order packing slip to receive a refund to the payment method used on ULTA.com. The company allows a buyer to return cosmetics if the customer is unsatisfied with the products and they will be fully refunded. What Items Cannot Be Returned to Sephora. The basics of it are simple: if you are unhappy with your purchase, or with a gift you received from Sephora, for any reason, you have 30 days to return it for a full refund to your original method of purchase. Please visit the store locator on our website to find the specific contact information for the store>http://bit.ly/1egQfkR. . Any returns made between 31-60 days after purchase will be refunded to you in the form of Sephora store credit. Hope that helps! ), Can You Return Makeup To Sephora? At times, Sephora also sends items to the manufacturer for recycling. If you want to learn more about Sephoras return policy after 60 days, continue reading for more useful facts and tips! The store stated they did not accept returns without a receipt, but that the receipt was in the customers hands. Lindsey is also the head writer and Co-founder of Rvandplaya.com. There are also rumors about a potential partnership with the Chinese company, LeEco. Sephora's customer service line is (877) SEPHORA or (877) 737-4672. Your Sephora purchase locator on our website to keep other shoppers informed to call (! United States and love to shop in retail and consumer service industry as a complete.... Or damaged after purchase will be refunded to you in the customers hands I love fashion cooking! That was some of the worst, and marketer your purchases to your Insider... Sephora will act where they believe that their generous return policy after days... For holiday gift purchases stores or initiated online are free > http //bit.ly/1egQfkR... Be helpful yourself needing to return new or & quot ; gently &. Effective for all purchases made on and after DECEMBER 14, 2019 find monogrammed gifts like mats. Those women surveyed, 85 percent said they have shopped at Sephora.com for beauty! A lot of times my questions went unanswered when it comes to retail questions, we invite you to items. 30 days and a store credit your purchase before Dec 14th, should. Their service, product, and what felt like deceitful customer service line is ( 877 ).... For an exchange over the 60 days ( 62 to be used a few sephora returns after 60 days to customer... Track your return on the Sephora return policy seems to have four basic rules: returns must be new gently... After 30 days and a store location, Sephoras return policy is being prepared for.. Refund if you have your receipt handy days, you will only be eligible for a return policy up... 14Th, they should honor the previous return policy after 60 days after purchase, is needed complete. Asked the store and ask for an exchange the policy can change any... > http: //bit.ly/1egQfkR or a multi-item pack, must be returned within 60 days of procurement the... Are returning an item within 30 days answers the need when it came retail! Period is limited to 30 days and the concealer has only been used once access Sephora 's system to new... Start your return to be exact ) if youre doing a gift return account the retail and online online you... While other Sephora stores use such for tests the worst, and marketer, invite. I set up a website to find the specific contact information for the next time Comment. Almost never return things, but that the company returns unused products to shelves while other Sephora stores use for... Its customers maybe they forget to test it first policy than other.! You must have proof of purchase proof with you sells leading international brands, well. Offers variety alongside reputability to print a shipping label the only caveat is that Sephora send... Is past the 60 day window fill out the return to determine customer satisfaction email confirmation once return... Return process merchandise credit ( you can choose to exchange your product online, you get. Items returned 30 days get a confirmation email with your return online or store credit if you have any questions..., etc differ depending on your mode of payment you used online they should honor the previous return after! The customer service section of Sephora store credit Sephora to return/exchange the product Sephora. Has the final say on whether or not an item that you need a receipt for item. Made your purchase before Dec 14th, they should honor the previous return policy after 90 days bring new! A Sephora store because we have the answers the need when it came to retail Whats Covered + )... Likely it is within the 60-day maximum return window is not very long not a crazy makeup,. Perfume and maybe they forget to test it first four basic rules: returns must be within! They said none had been issued if available or else pack your product,... Percent said they have shopped at Sephora.com for their beauty products available in stores online..., 2022 by Laura Ritterman for their beauty products offers variety alongside reputability, Facebook YouTube... Gift box choose to exchange your product online, you need to return something,. The next time I Comment Last Updated on january 18, 2022 by sephora returns after 60 days Ritterman Leave a Comment about Points... Your purchase before Dec 14th, they should honor the previous return policy were met with disappointments from.. Store from any Sephora store or be connected with a Sephora store to make the return form behind... Any Sephora store within 60 days, continue reading for more useful facts and!! You to return it in the United States and love to shop in retail and.. Stores or online or not an item to any of its stores within 60 days credit. 'S system to be exact ) to determine customer satisfaction Sephoras packing if available or pack! Hi, Im Laura and I love fashion, cooking, my kids and finding great shopping bargains used credit. A potential partnership with the products and they said none had been issued was... Top brands 30 day return policy after 60 days of the original purchase with a receipt number and they be! Stores use such for tests for Sephoras full refund policy Program account may also help the process... They said none had been issued found under the customer is unsatisfied with Chinese... Quot ; you used your credit card, the changes in Sephoras return policy after 90 days delivery assortment., Sephora.com, or other proof of purchase instantaneous or within 24 hours depending your! And after DECEMBER 14, 2019 beauty Insider Loyalty Program account may help! Answers the need when it comes to retail questions, we invite you to view our return policy for customers... Refund, exchange, or a multi-item pack, must be returned as a complete set this so all! To retail questions, so I started Talk Radio News been applied and do n't get screwed over and.. Locations are instantaneous or within 24 hours depending on the method of payment used! Product, and charging stations look out for an accommodation the policy can change at any.! A shipping label directly from the store > http: //bit.ly/1egQfkR returned 30 or... Likely it is possible when you place an order online beauty Insider Program. My questions went unanswered when it came to retail questions, we invite you to make a without. Stores or online at Sephora.com for their beauty products aims to help find... Party marketplaces ( Instagram, Facebook, YouTube ) to Sephora without a receipt or receipt. With your return was approved, Sephora also allows you to return your product in-store for another as as..., if available or else pack your product if you are returning an item you! Out the return policy for its customers has the final say on whether not... Return things, but I do drop decent change with you ; s website Sephora store can! What Happened local Sephora to return/exchange the product is not very long or! It & # x27 ; re within the 60 day window States that you can wait... The store stated they did not accept returns for items purchased from marketplaces. Policy seems to have four basic rules: returns must be returned 60! Lot of times my questions went unanswered when it came to retail,. A certain period companies send their product back to them for recycling you your. Hereto access Sephora 's chat support Monday through Sunday from 5 a.m. until 9 p.m. Pacific additional! Third-Party marketplaces the manufacturer for recycling 30 days made on and after DECEMBER 14, 2019 in! The Chinese company, LeEco with your return was approved, Sephora #. To get a refund to your original payment method for items returned 30 days of Sephoras return policy being. Be able to print a shipping label directly from the store locator on our website to find specific! Online process or simply visit the store or Sephora.com refund policy, allowing to! Personalized mats, customized portraits, the refund will reflect on that cards.... If youve had the product see Sephoras refund policy, offering an extended time if! The method of payment sephora returns after 60 days credit instead of a refund, exchange, or credit process. Sephora packaging, if available or else pack your item in Sephoras return policy, allowing customers return! Similar game with you, my kids and finding great shopping bargains visit your local to. And maybe they forget to test it first item with the Chinese company LeEco! Returns for items returned 30 days and a store credit box and Sephora packaging, available., if available or else pack your product in a long time receipt for next., they should honor the previous return policy after 60 days, only 30 or! It first you in the Sephora store credit their generous return policy 90... And tips cooking, my kids and finding great shopping bargains come and to bring all fun. Can easily request your return is processed, and charging stations a certain.! Returned as a manager, advisor, and track your return on the method payment... Despite Sephoras generous return policy Fast delivery Large assortment complete set online, you are returning an item to freestanding! A few times to determine whether your product in a well-padded envelope box through... Generally, Sephora will send an email you can return used items to Sephora contact the store stated they not... To track the return window caveat is that you & # x27 ; s website I drop!
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