Alibaba believes that people will be happy and satisfied with their jobs if they work with passion and gain rewards for their achievement. Explore how the human body functions as one unit in In 2003, eBay tried to take over the online retail market in China. It would build an environment, such as weekly meetings and the Open Box tool, to encourage sharing and learning among employees. support@phdessay.com. IOSR Journal of Business and Management, 20(3), 15-22. The interest was to extend beyond official working hours to ensure the security of the team. html [Accessed: 02 Nov 2012]. Need urgent help with your paper? In the shadow of the communist government, the people in China havent been very consumer-minded. But those soon ran out as the size of the work force expanded. Things were by no means easy at first. A young high-tech company, Tattoo, has grown rapidly during the last few years and it is very clear that the CEO, Paul, has kept the entrepreneurial spirit of the company.. Because we cannot provide ARTE'S personnel replacement chart we have made our own overview which we belief that must be a little similar to not only AIRTIME but also all. Change). A team of xiaoer (literally meaning servants) is there to solve any conflict between customers and vendors. However, if the company could do the job rotation periodically and provide support to any employees transitioning out of the company, the situation will be changed as it not only prevents managers from increasing spheres of influence, but also gives opportunities to employees to gain experience in their professions. The mantra of the company is customers first, employees second and shareholders third. And he doesnt bow down to shareholders demand, always looking for profits, even when the business is down. Equity is considered when this ratio is equal. Management strategies call for suitable coating, management theories. No longer confined to the emerging online markets of China, Alibaba now plays on an international level, with plans to compete for customers from around the world.71 Jack Ma, Alibaba's founder and executive chairman, fuels the motivation and inspiration for the company's competitive spirit. European Journal of Marketing, 46 (7), p. 684-711. (Hide this section if you want to rate later). It's a screening criterion that helps people . The announcement of the company showed that nearly 100 employees including sales staffs, manager and supervisor, had conspired to the fraud by deliberately helping fake suppliers in China to register with avoiding the company scrutiny and allowing them to defraud oversea buyers on the Alibabas international website (Nytimes, 2011). International Journal of Research in Marketing Management and Sales 2019,1(2), 24-27. In spite of lack of experience and funds, Jack Ma started something which, years after, is a motivational success story for the budding entrepreneurs. View all posts by sudaporn.vittayakul. Employees are the most important asset of an organization and organization has the responsibility to keep happy, motivated and satisfied so that their interest does not diminish in work. Please ADD to cart and get the word file for this sample Paper. International Distribution Policy Comparative Analysis between Samsung and Apple. Through the courtesy of the team leaders, members consulted with our leader and group members. System theory of management has been significantly adopted among large companies across the globe. This also reflects the energy element in motivation, which is a measure of intensity or drive where the quality of the effort is considered along with its intensity. Employees who are not familiar with the company, new tasks, or any specific projects will have mentors to help support them to succeed in their jobs. We use cookies to give you the best experience possible. Essentially, several management theories have been adopted to create enabling environment among the many employees. hiking club, biking club, running club etc. That is an example of an reward for their extra work performance, since we dont get paid for overtime. Significantly, simplifying jobs enhances productivity among employees. With the early success of corrupt deals by heads of the sales department at Alibaba, they would have an addictive sense of satisfaction and accomplishment which lead to those guilty behaviours for greater interest repeat again and again naturally. your own essay or use it as a source, but you need A scientific theory is a management theory utilized among large companies to create a team working environment. (2009). Even those at the top of the pyramid are referred to by their nicknames, so to minimize the sense of structure and superiority. He followed the internet-based businesses in China closely and thus, knew Jack well. According to Mas speech, he mentioned that Alibaba group has already developed its own equity incentive system, after the development and research of Ma and other senior Ali, Ali group came up with an uniquerestricted stock plan to motivate his employees. Notably, the companys overall success has been propelled by different organization organs. The equity theory of motivation is the idea that what an individual receives for their work has a direct effect on their motivation. The team also adopted the effective conflict moment. Alibaba Group should clear the level of risk in different position and establish an internal regulatory system which includes peer review mechanism, department regulatory system, internal audit and external audit mechanisms to ensure mutual supervision avoid unnecessary credit losses. Alibaba also offers unmatched customer service. But even by the end of 2000, Alibaba wasnt profitable. The information flow is aimed at communicating the purpose and responsibility of individual team members. Motivation - Three Needs Theory: Need for Achievement (nACH): Personal responsibility, Feedback, Moderate risk Typical behaviors: High: Must win at any cost, must be on top, and receive credit. The Effects of Personal and Contextual Characteristics on Creativity: Where Should We Go from Here? Every week the company will set up a meeting where all employees can join and share their ideas and experiences to other colleagues. The principle implies that good teamwork plans, learn, works, and celebrates together. ?>, Order original essay sample specially for your assignment needs, Jack Ma (Ma, Yun), Alibaba of Chinas E-Commerce Business, How Alibaba Celebrated the Countdown to its Biggest Sales Day of the Year, Yiping Gong, Regional Manager, Alibaba Cloud, On Cloud Computing And Entrepreneurship In The Middle East, get custom Therefore, the outline of this report about the human resource management issue behind the online fraud of Alibaba is as follows. skills to the HR profession. Retrieved from, http://www.profitguide.com/manage-grow/human-resources/the-truth-about-employee-engagement-62387, Markos, S. & Sridevi (2010), Employee Engagement: The Key to Improving Performance. Also, he keeps them motivated. Jack Mas leadership style is a key to Alibabas commercial success. Study Study from your library anywhere, anytime. Improve retention; employees are more loyal and motivated when their bosses take time to help them improve their skills. Therefore, it implies that the management team should readily deploy applicable and relevant management theories to create a team working culture. Skinner, B. Maslow's hierarchy of needs is a motivational theory in psychology comprising a five-tier model of human needs, often depicted as hierarchical levels within a pyramid. While the Alibaba team has snowballed from the original 18 founding members to a giant of 24,000, some of the cultural elements from its earlier start-up days have been carefully retained. And they got the taste of success soon. writersbid.net provides writing and research services for limited use only. The company deployed and utilized visionary, coaching, and democratic leadership. In other words, members of an effective team can be trusted with team secrets and group resources like money and stationery. No employee should be treated better or worse than another because it lowers morale in the workplace. Employees that successful innovate new products are promoted to be the managers of that product division, this ensured that other staff members are motivated to work harder and discover new product innovation as they seek to one day become managers of their developed product lines. However, it is difficult to transform corporate culture into practice to some extent. A robust online marketing strategy is the sole determinant of the company's success. A former English teacher, Jack Ma cofounded and chairs Alibaba Group, one of the world's largest e-commerce businesses. The values of Alibaba put the customer in the first position. Notably, the rights and freedom of a team member should not violate ethical working relationships with colleagues. economist. Write 2015 - 2022by Adrian Sameli | Privacy Policy |info@aSabbatical.com. The collaboration was on another level enabling us to achieve many objectives with ease. An effective team is marked with information flow and sharing among the group members (Ford et al., 2018). BBC News - China arrests 36 for fraud on Alibaba and other sites. 2 External reasons 4. Retrieved from https://www.google.ca/search?q=reward&source=lnms&tbm=isch&sa=X&sqi=2&ved=0ahUKEwjSlvHNzfrSAhVPx2MKHaSTCoIQ_AUIBigB&biw=1440&bih=668#imgrc=m-Q418IKtYzVtM: Your email address will not be published. Large companies such as Alibaba, Samsung, and BMW, among other organizations, are characterized by many employees within departments and entire corporations. Motivation Alibaba Jack Ma adopts David McClelland's 3 Needs Theory. However, the employees morale is crucial in improving performance. endstream endobj 183 0 obj <>>>/Metadata 71 0 R/Outlines 225 0 R/PageLayout/OneColumn/PageMode/UseOutlines/Pages 179 0 R/Type/Catalog/ViewerPreferences<>>> endobj 184 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageC]/XObject<>>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 185 0 obj <>stream Thus, if the pre-supervision runs into a problem, it represents the failure in enterprise culture management. 4. Consequently, the team was peaceful and united. The Chinese and the American companies emphasize on personal improvement and communication. ESOP is defined as a company-established benefits plan in which employees acquire stock as part of their benefits. But those soon ran out as the size of the work force expanded. The officers participated in the fraud are almost from a high-powered job position in Alibaba Group and own important resource and privileges in the company. Maslows Hierarchy of Needs. Thirteen people were sentenced ranging from eight months to three years in jail after conspiring with suppliers to gain illegally around RMB 500,000 yuan in this online fraud (Nytimes, 2011). Able to apply design thinking to problem solving with additional experience in quality assurance & chemical engineering across both public & entrepreneurial sectors. According to chapter 5, it states that employer can motivate employees by rewarding them through several different variable-pay programs. Because of Alibaba's staggering success, Jack Ma is considered as one of the most influential business man and philanthropist. se/u68426711/rft/Skinner%201945%20The%20operational%20analysis%20of%20psychological%20terms. Available at: http://www. Therefore, if Alibaba would like to expand its business to the U.S., the company needs to adjust its practices and strategies in attracting and retaining local employees. However, in the statement said by Mr. Ma, it was not allowed to violate business honest principal or the basic line of company values (BBC, 2012). Retrieved from http://www.profitguide.com/manage-grow/human-resources/the-truth-about-employee-engagement-62387, Markos, S. & Sridevi (2010), Employee Engagement: The Key to Improving Performance. Thank you! Alibaba Group. Notably, the team members felt a sense of group worthiness and ownership. co. uk (2011). The team leader has the mandate of guiding and directing the team members. Essay. On the one hand, the management and supervision system has problems. So, he went to the US for inspiration. It is an internet company with a higher market value in this period, founded by Jack Ma. 2 The lack of control and management system It is not just incorrect psychological requirement or the unsound political system is blamed for breeding corruption, the lack of core value and culture control of the company is one of the significant factors which could not be ignored. most beautiful christmas market of Poland, Understand Cultural Differences - Beyond Culture, How to Find Your Passion and Purpose - Ikigai, Danish Lifestyle and the Secret of Happiness - The Year of Living Danishly, Everything Behind the Steve Jobs Success Story, Stress Free Productivity and Getting Things Done. He found her through his business partner, Joe Tsai, who knew Shirley back in 1989. Multi-cultural and multi-lingual, bringing solid S.T.E.M. The company promotes teamwork in the workplace. Therefore, this allows them to have a better idea of what they have done well which give them a sense of achievement. ?>. From the research for the top three drivers of talent attraction and retention in the two big companies, it shows that Alibaba, a well-known e-commerce corporation from China, gives priority to enjoyment through passion and rewards, personal improvement by mentoring and learning, and communication between employees. And, he traced the journey of Jack Ma from being a school teacher to the emperor of the online market of China. 4. SUZANNE, B. 2007-2023 Learnify Technologies Private Limited. The merchants, however, can pay to get themselves featured. Malaysia Xiamen University Malaysia The cloud services personnel who protected international leaders from cyberattacks, boss Jack Ma's globe-trotting and advice for the young, Alipay staff volunteers caring for homeless bunny rabbits, etc. The corporation provides employees with several kinds of training programs, such as classroom training, e-learning, and seminars to help improve their skills and expertise. We use cookies to ensure that we give you the best experience on our website. 246 0 obj <>stream Therefore, the company is confident that employees will learn and grow while working at Alibaba. Let us help you get a good grade on your paper. The company has a flat hierarchy structure to support sharing and learning among every level of employees. ast. co. uk/news/business-13986308 [Accessed: 1 Nov 2012]. All the materials from our website should be used with proper references and in accordance with Terms and conditions. At the meeting, employees will summarize what they have done and what they have encountered throughout the week so that others can learn from their experiences. Alibaba Company is one of the largest companies in the online commerce industry and the global scope. %%EOF We understand the importance of attracting and retaining the best people. According to the companys founder Jack Ma, employees are essential and give second priority ahead of investors (Bo and Chan, 2018). Pay and rewards attract and retain employees. Researchers have identified three major components of motivation: activation, persistence, and intensity. pdf [Accessed: 06 Nov 2012]. astd2007. Moreover, the report has only provided superficial explanations of the issue because of the insufficient knowledge of Alibaba Group and the limitation of those methods linked with. Improve the standard system of selection and appointment Alibaba Group should try to improve the standard system of selection in order to ensure the person employed has higher organizational commitment. HRM Approaches in different Work systems: A comparing between fabrication works and name Centre of high street bankTinging WangAs Peter Boxall and John Purcell ( 2008 ) mentioned in literature,. We store cookies data for a seamless user experience. Jack Ma started as a poor English teacher and ended up as one of the richest businessmen in China. Samsung doesn't reward their employees at all, instead they manipulate employees' mind with the awareness of economic environment. There are six core values guide Alibaba Group's operations and operate its culture, which including customer first, teamwork, embrace change, integrity passion and commitment (News, 1999). However, they apply both strategies in different practices. (1984). by April of 2014, a total of 3,852 employees have been provided more than $150 million of loans. So, making achievable short-term objectives and rewarding the people who meet the targets can motivate employees. From the activities, team members noted the success of a group is about applying and utilizing teamwork principles. Comparison Alibaba's and Apple's drivers of talent attraction and retention. He is also an executive chairman of Alibaba Group Holding Ltd. People are able to realise their abilities and potential, take on more responsibility or variety of tasks which improves versatility and prevents boredom leading to demotivation. In the US economy, however, consumer spending contributes to two-thirds of it. 2. When one need is fulfilled a person seeks to fulifil the next one, and so on. This openness to criticism within the company is accompanied by a flattened hierarchy. Due to the theories of human resource management are not fully understood, the analysis of the case study about the Alibaba Group is not in-depth and incomplete. The word file for this sample Paper of motivation is the idea that what an individual receives for work... Experience in quality assurance & chemical engineering across both public & entrepreneurial sectors than $ million! Use cookies to give you the best people in in 2003, eBay tried to take over the online of... 1 Nov 2012 ] is there to solve any conflict between customers vendors... 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